Privacy Policy
Last Updated: March 27, 2026
Prodemy is a product of TECZENS INC
1. Introduction
Prodemy ("we," "us," or "our"), a product of TECZENS INC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information through our mobile application and website (the "Service").
2. Children's Privacy (COPPA Compliance)
Prodemy is a multi-activity coaching and logistics tool designed for use by parents and guardians.
- We do not knowingly collect personal information directly from children under 13.
- All child-related data (name, age, activity schedule) must be entered by a verified parent or guardian.
- Parents have the right to review, delete, or refuse further collection of their child's data by contacting us at hello@prodemy.app.
3. Information We Collect
Account Information
Name, email, and phone number of the Parent/Guardian.
Child Profiles
First name/nickname and birth month/year to provide age-appropriate coaching drills.
Usage Data
Interactions within the app to improve our "Mastery" tracking algorithms.
Device Information
IP address and device identifiers required for secure account syncing.
4. How We Use Your Information
- To provide and maintain the Prodemy service.
- To personalize the "Journey" and coaching content for each user.
- To facilitate communication between parents and activity providers.
- To process payments securely through our third-party processors.
5. Phone Numbers and SMS Communications
If you provide a phone number during registration or in your account settings, Prodemy may use it to send critical transactional SMS alerts related to your account and club membership activity.
How we use your phone number:
- To deliver time-sensitive account alerts (payment failures, account lockouts, membership expiry)
- To notify you of waitlist availability for classes and events
No third-party sharing:
Phone information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or share your phone number with third parties for their marketing purposes.
SMS delivery provider:
We use Twilio, Inc. (twilio.com) to deliver SMS messages. Your phone number is transmitted to Twilio solely for message delivery. Twilio's privacy policy is available at twilio.com/legal/privacy.
Opt-out:
You can opt out of SMS at any time by replying STOP to any message from us, emailing us at hello@prodemy.app, or by toggling off SMS in your notification preferences at prodemy.app/dashboard/settings. Opting out stops SMS delivery but does not delete your phone number from your account.
Data retention:
Your phone number is retained as part of your account profile until you delete your account or remove it from your profile settings.
6. Data Sharing
We do not sell your data. We only share information with third parties (such as Stripe for payments or AWS for hosting) as necessary to provide the Service or as required by law.
7. Security
We use industry-standard encryption to protect your data. However, no method of transmission over the internet is 100% secure.
8. Data Deletion
You may request deletion of your account and all associated data at any time. See our Data Deletion Instructions for the full process, or email us at hello@prodemy.app. Data is purged within 7 days of a verified request.
Contact Us
If you have questions about this policy, please contact us at: